Help Center

Find answers to common questions and learn how to get the most out of Video Script AI.

Video Tutorials

Step-by-step video guides to help you master our features.

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Get instant help from our support team during business hours.

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Getting Started

How do I upload my first video?

Simply go to the Transcription page and drag & drop your video file, or click 'Choose File' to browse. We support MP4, MOV, and most common video formats.

What video formats are supported?

We support MP4, MOV, AVI, WMV, MKV, and most common video and audio formats. Files can be up to 200MB for Pro users.

How long does transcription take?

Transcription typically takes 1-2 minutes per hour of content. Pro users get priority processing for faster results.

Account & Billing

How do I upgrade my plan?

Go to Settings > Billing and select your desired plan. You can upgrade at any time and only pay the prorated difference.

Can I cancel my subscription anytime?

Yes, you can cancel anytime from your billing settings. You'll retain access until the end of your current billing period.

What's included in the AppSumo deal?

AppSumo customers get lifetime access with generous usage limits. You can stack codes to unlock higher tiers with more features.

Features

How accurate is the AI transcription?

Our AI achieves 95%+ accuracy for clear audio. Accuracy may vary based on audio quality, accents, and background noise.

Can I edit the generated scripts?

Absolutely! All generated content is fully editable. You can modify scripts, summaries, and social posts to match your style.

Do you support multiple languages?

Currently we support English, Spanish, French, German, and Portuguese. More languages are being added regularly.

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed with Video Script AI.

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